COVID-19 Response and Prevention at Cancer Center For Healing
These are unprecedented times in which we are experiencing quickly changing guidelines and recommendations. Together we are confronting the COVID-19 pandemic and it is more important than ever to take care of one another and be diligent and wise in our daily activities. It is always the Cancer Center For Healing’s mission to provide a healthy and safe office where patients and staff are comfortable and secure. However, we realize that in times of heightened concern and risk-levels, additional measures must be taken to ensure a welcoming and sanitized environment. A critically important part of that means adhering, unequivocally, to the behavioral and infection prevention guidelines that have been strongly recommended by the nation’s health care experts.
The Cancer Center For Healing team takes our role as your trusted health care partner and cancer treatment clinic seriously. It is certain that our nation — Orange County included — will experience more cases of infection in the days and weeks ahead. We have an exceptional health care team, protocols and strategies to help our clients stay healthy during this time.
We want to make sure our patients, staff, and their families and care givers remain informed of the measures the Center has taken to ensure all of our continued health and safety. As guidelines, recommendations and requirements change, we will continue to keep this page updated, so please check back often to see the latest information.
1. WE ARE OPEN
The Cancer Center For Healing is an essential service. Rest assured that we are still open and serving our patients as always in this exceptional time of need. Barring government order of closing health care facilities, we will continue to remain open.
2. SCREENING FOR ALL PATIENTS AND VISITORS
Effective March 17, we are screening all patients and visitors at entrances to Cancer Center For Healing patient care areas. Anyone seeking to enter will be checked for fever and asked basic questions about symptoms and recent activity.
The following questions will be asked:
- Have you traveled outside of the US in the past two weeks?
- Have you had a DRY cough? (No mucous)
- Have you recently had a fever over 102⁰?
- Have you recently had a sore throat?
- Are you experiencing any respiratory symptoms (shortness of breath)?
- Have you been in contact with anyone experiencing these symptoms?
3. TELE-HEALTH FOR PHONE CONSULTATIONS
While we are committed to providing a safe environment for our patients to interact with, we realize that some might not be comfortable coming to the office at this time. Additionally, if you experience any of the symptoms above, we want to continue to partner with you in your journey in to become cancer free. In either case, we offer Tele-Health consultations to accommodate your needs. Please call (949) 680-1880 to book your Tele-Health consultation.
To accommodate existing patients not covered under insurance plans we are offering a discounted rate for the next 30 days: $75 per 15 minutes for those not covered under their insurance plans for the following practitioners:
- Dr. Bita Badakhshan, MD
- Eric Acebedo, MD.
Medicare patients for Tele-Health 15 minute consultations are covered under their insurance plans. Patients who have GROUP PPO plans MAY BE covered upon verification! Please contact our Patient Call Center to start the process!
Please note that Leigh Erin Connealy, MD offers remote Tele-Health consultations on a selfpay basis. Contact our Patient Call Center Team to schedule and verify fees depending on consultation time.
4. KEEPING OUR OFFICE SAFE
We want to make sure you have been informed that we have taken all the necessary recommended measures to assure that our facility and staff are safe.
In addition to the pre-existing measures, the Cancer Center For Healing is committing to:
Providing additional hand sanitizers throughout the office
Increasing frequency of disinfection in public places
We require that all employees thoroughly wash their hands before & after each appointment
We are in contact with the Centers for Disease Control and Prevention (CDC) to receive real-time information that ensures all actions we’re taking are approved and based on their recommendations
We are stepping up professional deep-cleaning of each location during closed business hours
Several times a day, Cancer Center For Healing staff will wipe down all public surface areas
All team members who are sick are required to stay home
5. STAY IN TOUCH
For any and all concerns, don’t hesitate to reach out at (949) 680-1880.
Sincerely, Leigh Erin Connealy, MD and the Entire Cancer Center For Healing Staff